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Customer Support

Get the Best Customer Support already integrated into your Kechie ERP software.  We help with the entire implementation process, and access to our online portal 24/7.  We offer the very best support while you streamline your inventory processes.

ERP Software customer support

The best in class Customer Service is reliant upon a response team that cares.  Kechie has an “in-software” help desk that provides you with the ability to perform requests right from the module you are in!  It is very intuitive, and is available 24/7.

We support you through the change processes, training, post go live and beyond, to ensure a successful implementation.  Our team is here to support you through your entire journey.

 

 

 

Features

  • In-software support requests
  • In-software training guides
  • Phone support
  • Online/ email support

More Modules

Kechie Order Management solution provides a complete way to manage all of your sales orders, as well as, a comprehensive analysis of your customer profile, ordering, and sales history.

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The Kechie Logistics module tools help to monitor carrier performance, gain greater visibility into supply chains, and provide accurate and instant information about shipments and supply chain performance.

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The Return Merchandise Authorization (RMA) module provides the ability to manage, receive, and replace the returned item, repair, send a substitute, or refund. Simply the process with automation tools and get more done.

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Kechie Procurement module seamlessly automates the purchase of goods and services at the optimal cost and in an efficient, timely manner. Never be without necessary materials at the best price again!

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Kechie Supply Chain Management offers a robust Material Requirements Planning (MRP) to track and determine the best route of options for the supply cycle.

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The Kechie Multi Warehouse Management solution tracks and controls the movement, storage, fulfillment, and shipping, of materials within multiple warehouse locations.

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Kechie Inventory Management solution is designed to track, manage multiple warehouse locations, organize inventory levels, provide cycle count, and improve order fulfillment.

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