Customer Support & Services

My Office Apps has dedicated teams committed to providing our award-winning customer service. Beginning with your inquiry, we help blueprint your business and outline your processes to create a scope of work. Our teams help you through every step of implementation and training.

Dedicated Personnel

Aiding our partners in any request they make of us. Our team of engineers, customer service, and account managers is here for you and your business.

  • Implementation specialists for easy installation
  • Project managers to understand their business processes
  • Specialized training for every user

Online Support Portal

Kechie ERP has a dedicated ticket system for support allowing partners to submit a ticket for support, suggestions, improvements to the system, and more.

  • Fully integrated support system
  • Available on every single page, module, and tab for ease-of-access
  • Available 24/7

Phone Support

My Office Apps is available for our partners with a team of experts to assist with any issue. Just a phone call away and here to help when a ticket won’t do.

  • Experts available at all levels of support
  • Project managers to understand your business processes
  • Dedicated professionals to aid your business

Schedule a Demo Today!

Click the button below to schedule a demo with My Office Apps and see how our suite of software can improve your business, streamline processes, and overhaul efficiency.

Schedule Demo

Implementation Made Easy

Most ERP systems require an outside, third-party consultant to help implement an ERP for your company. With Kechie, you don’t need to bring in a consultant or firm to help with implementation. We deploy our in-house implementation and business experts to work with you to bring about a painless, time-efficient implementation. We use our 30 years of experience to adapt Kechie to your business, not the other way around. While other ERP systems will assist in the implementation, My Office Apps learns exactly how you do business and strives to improve your standing processes. We work with you. We work with you as a partner to help run your business more efficiently.

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Customizations Are No Problem

My Office Apps has an award-winning customer service staff and engineers committed to improving and creating new features in Kechie all the time. Our system is fully configurable, meaning Kechie ERP is a platform that changes to the industry, the business, and the individual user. We also offer unique customization for our partners who need additional features or integrations separate from our standard packages. As your business needs to change, so can we. Contact us for more information.

custom system integration with kechie erp system

Software Support