Service Center

Empower Customer service with Kechie’s Service and Repair Solution

Kechie ERP’s cloud-based Service Center provides a comprehensive suite of tools designed to streamline the management of RMAs, repairs, jobs, and more, all aimed at enhancing your valued customer’s experience.

Our Service Center module is a game-changer for your customer service and repair teams. It empowers them to efficiently handle customer returns, process Return Merchandise Authorization (RMA) requests, and oversee repair tasks.

With our Kechie Service Center capabilities you have the ability to create detailed repair schedules, assign tasks and jobs, and meticulously track every step of the process, even across multiple locations. We understand that exceptional customer service hinges on going the extra mile. Be exceptional, exceed customer expectations, and optimize your operations today

Benefits of Kechie's Service Center

  • Provides real-time status of repairs in process at any location
  • Faster customer response for RMA requests
  • Improved customer satisfaction
  • Better visibility with comprehensive auditing and tracking tools
  • Customization tailored to your business's established practices
  • Optimizing your entire repair and RMA processes
  • Synchronized data with full integration of all pertinent modules
  • Saves time with the prevention of dual entry and human errors

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See how Kechie ERP can transform your business and save you time, money, and aggravation. Click the button below to schedule your free demo.

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