Century Business Solutions partner - My Office Apps

My Office Apps Partners With Century Business Solutions to Deliver Credit Card Processing Within Kechie ERP

My Office Apps Partners With Century Business Solutions to Deliver Credit Card Processing Within Kechie ERP

The partnership between My Office Apps and Century Business Solutions will allow merchants to process payments directly within Kechie™ ERP while lowering processing fees and increasing data security.

Santa Ana, CA – November 19, 2018 – My Office Apps, Inc. (MOA) is excited to announce its partnership with Century Business Solutions, a top software developer and payment processor, to allow credit card processing directly within Kechie™ ERP.

After evaluating several different payment options, Century Business Solutions stood out as the premier payment provider for Kechie. The credit card integration will use Century’s proprietary payment gateway, EBizCharge, to provide credit card processing for thousands of merchants across the country.

The powerful EBizCharge payment gateway is designed to lower processing fees by submitting line-item details directly to the bank. EBizCharge is fully PCI compliant and offers advanced data encryption and tokenization technology to ensure maximum transaction security within Kechie. EBizCharge is compatible with over 50 leading ERP and accounting systems and major online shopping carts and provides unlimited transaction and batch history for reporting purposes. With EBizCharge, users can run custom reports, sort through transactions by category, and immediately release funds when issuing refunds.

Mariam Komeili, MOA co-founder and CEO commented, “We are pleased to be working with Century Business Systems because their software is a great complement to Kechie ERP. Many of our customers require reliable credit card processing and do not want to work with separate systems that are not synchronized. By having a built-in interface to EBizCharge users of Kechie only need to enter in the data once and the two systems will automatically work together to complete the transaction.  This makes it more convenient and eliminates any potential errors that might occur from double data entry.”

About My Office Apps, Inc. (MOA)

For more than 20 years, My Office Apps (MOA) co-founders saw the challenges companies have, purchasing and implementing Inventory management and ERP software solutions.  One of the co-founders served as the Chief Information Officer of a leading publicly-based technology company with both domestic and international locations.   They experienced firsthand the need for efficient and cost effective inventory management software.  Today, the MOA vision is to create unique cloud-based Software as a Service and offer a fully integrated ERP solution.  With the advent of today’s cloud and subscription economy there is no need for a company to invest in expensive hardware, software or to incur significant upfront costs.  MOA software solutions adapt to the customer’s business requirements regardless of size, industry or customization needs.

About Century Business Solutions

Century Business Solutions is a technology-based merchant services provider that has developed and provided payment processing technology to over 10,000 merchants in the U.S. and Canada since 2004. In 2017, Century was ranked #2600 on the annual Inc. 5000 list honoring the nation’s fastest-growing private companies. Century was also awarded the 2018 Silver Stevie Award for Payment Product and Service of the Year in the 16th Annual American Business Awards, the world’s largest premier business awards. Century develops fully integrated payment processing solutions for over 50 major ERP, CRM, and accounting systems, including Sage, Microsoft Dynamics, QuickBooks, SAP Business One, and Acumatica, as well as major online shopping carts, including Magento and WooCommerce. For more information, visit https://www.centurybizsolutions.net.

 

Media Contact:  Doug Finke
Email: doug.finke@moaerp.com
Tel: (714) 486-1487
Web: www.myofficeapps.com

 

Kechie and My Office Apps are trademarks of MOA. Other names may be trademarks of their respective owners.


customer service banner

Use Kechie to Improve Your Customer Service

customer service banner

Use Kechie ERP to Improve Your Customer Service

One of the most important determinants of business success is the level of customer service that you can provide.   Great customer service will establish long term win-win partnerships and differentiate yourself from your competition.  My Office Apps (MOA) is a firm believer in building lasting relationships and sharing experiences, which is why refer to our ‘Clients’ as ‘Partners’.  We continue to strive for improvements and introducing new features to the Kechie offerings.

MOA would like to offer the Best-in-Class Customer Service Experience to allow our Partners the ability to nurture their customer relationships.  As the business continues to grow and often with limited resources, managing customer relationships can be a difficult and daunting task.  MOA’s new Customer Service Module is available 24/7, so our partners can provide excellent service to their customers.  MOA’s Customer Service Portal seamlessly integrates into our Partner’s website.  It will provide access to our Partners and their customers to open support tickets and follow up on other questions.

 

Your customer will have the ability communicate through the portal and even the capability to upload attachments with pertinent information.  A ticket is generated with a case number for your customer as reference and transmitted to the Kechie ERP system Customer Service Module.  From this module your Support Team will have real-time access to follow up with appropriate actions depending upon your own Service Level structure.  Tickets can be as simple as answering a customer’s question or issuing an RMA.  All RMA’s can be authorized and generated within the Kechie ERP system.  Further, you and your customer will have access to view the status of the ticket 24 by 7. be authorized and generated within the Kechie ERP system.

One feature of the Kechie Customer Service module is that it provides an efficient way of tracking the level and quality of service that our Partners are providing.  Each customer service request can be put into one of eight status classifications including Open, Closed, Approved, Cancelled, Complete, In Progress, Rejected, and Waiting. The reporting capability within the Kechie ERP system can help filter the requests by the status or any other searchable field which will help manage the requests and analyze various  benchmarks including response time, number of open requests, etc.

We know the Customer Service Module is a great addition for our Partners and their customers.   To see a demonstration and learn more, click here to schedule a demo or contact us by phone at (714) 486-1487 so we can show you the great features of this new module.


3 Ways the Right Software Can Streamline Your Supply Chain Processes

3 Ways the Right Software Can Streamline Your Supply Chain Processes

Supply chain management can be a very complex task due to the volatile nature of the many factors you may need to deal with. This probably will never change so you need to learn how to adapt and quickly react to changing environments. Thirty-two percent of organizations claim that processing end customer demand along with coping with unexpected supply issues account for some of the biggest risks in the supply chain! However, the right ERP (Enterprise Resource Planning) solution can greatly relieve some of the burden and lower the risks. To accomplish this, an effective ERP solution must have the characteristics described below to properly streamline your supply chain management.

Real-Time Data

Real-time data provides early notice of issues and helps companies react faster to issues in the supply chain process. Companies with real-time visibility into their supply chains benefit from:

  • Daily planning: Allows companies to adjust their workflow and meet deadlines and better cater to buyers’ demands.
  • Demand management insights: Allow companies to find trends before they interrupt or affect the bottom line. Companies can better analyze customer demands and position inventory to distribution channels which are closer to the points of utilization and reduce order lead-times.

Wouldn’t your organization like to know how to prevent late shipments, rush orders, or unexpected time constraints and be able to do something about it? Real-time data can make all the difference and improve the agility of your company’s supply chain process.

In-Depth Inventory Management & Tracking

Automation is an important tool when it comes to streamlining your business. But you can’t automate without having a good way to manage and track your inventory. Manual tracking has a lot of downfalls. It is subject to human error, it is very time consuming, and ends up costing more money in the long run. Barcode tracking is far superior to manual inventory counts because it’s easy to use, faster, and not prone to errors that can cause inventory to be either over or under counted. When barcode data is tied into an ERP solution, the ERP system is able to provide the products’ locations and statuses with just a few mouse clicks. This helps you make optimal decisions and provide better visibility on where to store products and optimize usage of the limited storage space you may have. This, in turn, saves money and helps to streamline the supply chain process.

Utilizing Assets

While it is always important to hold enough inventory to provide your customers with good lead=times, having too much inventory represents underutilized assets and can increase both waste and your inventory carrying costs.

Underutilized assets mean inefficiency and poor return on investment.  A better understanding of how your inventory assets are used will allow you to increase ROI and efficiency. Companies tend to have to deal with many different relationships with vendors, customers, suppliers, and carriers to maintain the optimal delivery management. One strategy to handle this is to outsource your delivery process.  By having another company deliver your merchandise from your distribution warehouses to your customer’s store or location, you may be able to achieve better results.  The delivery company’s economies of scale and greater experience will provide more efficiencies and cost savings than doing it yourself.

The Bottom Line

Utilizing the right software will help you streamline your supply chain processes. From asset and inventory management to making informed decisions, the supply chain processes can be greatly improved through a proper ERP solution. It’s important that you are able to make informed decisions about your inventory and your company needs to know the status of its inventory in real-time. Data that can be seamlessly integrated from sales to inventory management can make the entire supply chain process run more efficiently on all levels of the organization. To be able to utilize a fully-integrated, all-in-one ERP solution for supply chain management, you need to go with Kechie ERP – the next generation of cloud ERP solutions.

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Advanced ERP Software Kechie

Control Inventory and Production Activities With Advanced ERP Software

Advanced ERP Software Kechie

Control Inventory and Production Activities With Advanced ERP Software

Here are five things to consider when selecting software to improve manufacturing.

In a manufacturing environment companies are always looking to increase efficiencies, reduce waste, shorten lead times, reduce inventories, and reduce costs. This can sometimes be difficult to do without having negative impacts on product quality, employee morale, and lost sales due to inventory stock-outs. Advanced Enterprise Resource Planning (ERP) systems can help with this and the right one can make a huge difference in your operations.

For some, complex on-premise ERP systems were more bother than they were worth. Early systems required installing a special computer server in your facility to run the software. They also required a significant IT support staff to apply software updates, make backup copies of your data, set up new users, and answer questions. They could also be complex, hard-to-use, inflexible, and hard to adapt to changing business conditions. In addition, their expense could be considerable: not only initial software acquisition costs, but also vendor maintenance fees, power and cooling utility bills, and support staff salaries.

Fortunately, a new breed of modern cloud-based ERP systems is now available. These systems are easy-to-use, lower in cost, and provide the real-time data a company needs to run their business. By running remotely on the cloud, one can achieve several advantages. First, you will be able to access real-time data on your business operations 24/7 from anywhere there is internet access. Data safety is guaranteed by the cloud provider, and even if there is a power failure or Internet disruption, you will not lose any data in the system.

Control inventory and supply chain

Real-time data gives you much better visibility into your company’s operations.

Not only that, but you can access it from any web browser in any computer or even your smartphone. Many common functions including automatic updates, data backups, and security are handled automatically by the vendor so you don’t have to worry about them. There are no initial software acquisition or computer hardware costs and the monthly access fees are priced at a very cost competitive level.

So not only are the costs low, but the benefits with the right system can be considerable. Properly design cloud-based ERP systems can be set up very easily, and you can get it running in a matter of days. They use modern graphic interfaces that are intuitive and don’t need complex secret command sequences to get the data you want. Because the interface is easy to use, new employees can be easily trained and productively start using the system very quickly.

Besides being cost-effective and easy-to-use, perhaps more importantly they can provide you with real-time access to critical information to help you manage your business, and help reduce some of the hidden costs you may have when this information is not available. Examples of how inadequate availability of needed information can result in the following:

  • Not enough inventory available, causing delayed order fulfillment that results in lost sales
  • Too much or wrong types of inventory that can’t be sold, leading to waste and scrap costs
  • Poor customer service, creating dissatisfied customers
  • Pricing which is either too high or too low, causing either lost sales or lost profits
  • Slow collection of invoices, causing potential cash flow problems
  • Low machine utilization on a manufacturing line
  • Inefficient scheduling of production machine maintenance activities that can cause machines to be down when they are most needed for production
  • Poor scheduling of jobs that cause excessive wait times, inventory sitting in place for a long time, and longer customer lead times
  • In a multi-warehouse situation, scheduling unnecessary production of an order to create inventory that is already sitting in a different warehouse
  • Excessive manual work to count inventory and imprecise counts because you do not have a bar coding capability available to track the inventory

If you decide that an upgrade of your manufacturing systems are needed, what should you look for? Here are some tips to help you determine this.

The Cloud

First, a cloud-based implementation is the best approach today for all but the largest organizations. The objective should be to focus your resources on the unique activities that make you a successful business rather the ancillary functions that can be performed elsewhere. Companies shouldn’t have to worry about installing hardware, applying software updates, making daily backup copies of your data, apply security patches, and paying utility bills for electricity and cooling if those functions can be performed by specialty cloud providers who can do these things on a massive scale and much more efficiently.

User-friendly

Second, you­ should make sure the solution is easy-to-use by the actual employees who will be using it. The interface should be intuitive so they can figure out how to do something without trying to decipher a 1,000-page manual. It should not use complex command sequences that are hard to remember. They should be able to access any piece of data they need with at most two or three clicks.

The system should be easy to set up so you can achieve productive use very quickly. It should have the capability to import data from your old system or manual records via an Excel spreadsheet. It should also have the capability to export data to either a PDF file or Excel spreadsheet, or just show the data on the screen—so you can use it to either do further data analysis or communicate invoices, packing lists, and other information to your partner customers and vendors.

Full Integration

Another important feature is having a system that contains full integration with other modules that support other functions in your business. Some companies will have separate system that support different areas like sales, finance, manufacturing, purchasing, etc., and then they must write interfaces that allow one system talk to the others. In some extreme cases, there is no software to exchange the information so the data needs to be transferred manually.

Some companies will even need to have a data clerk manually enter in the same information multiple times because two different systems need to have it. Not only this is highly inefficient, but it can potentially lead to more errors if the information is not consistent. Having a seamless connection between different modules will not only eliminate these errors and reduce employee workload, but it will speed up operations because the data communication will happen instantaneously.

Customization

Another important attribute is the ease of customization to allow the software to adapt to your business. Modern systems are designed with a flexible architecture that can allow changes to be easily made to adapt to the particular needs of your business. Other, older systems are not so easy to change and ultimately forces the user to adapt their business to how the software operates rather than the other way around.

Security

Yes, the data should be held in a secure fashion that prevents any external hackers from accessing or changing it. But the system should also have the capability of providing “need-to-know” access to individual users within your company so that information is not misused. For example, you certainly will want your sales team to access the sales and the customer relationship management (CRM) modules, but you may not want them to have access to the cost information for a product.

A good system will have the ability to program the access levels of each employee so that they can only read or change the information needed to perform their job function. Many systems will be able to program the access into one of three categories:

  • Read/Write
  • Read-Only
  • No Access

Advanced Features and Future-Proofing

You should also look for a system that supports advanced capabilities including multi-warehouse support, bar coding, and electronic data interchange (EDI). Even if your company does not currently use these functions you should keep an eye on growth and select a system that will support you for many years as you grow.

Last But Not Least!

And finally, rigorous job scheduling capabilities in a production environment are critical. Many manufacturing processes consist of a number of steps, and each step may have a dependence upon completion of a previous step that may, for example, produce a needed sub-assembly. The ERP system much be able to understand this and not try to schedule a production activity before the needed input components are available.

So choosing the right ERP system for maximum benefit does take some thought. Not only should you think about how you currently run operations, but you should also think about how you might change operations for improved efficiency if a more powerful ERP software were available. Also think about growth to ensure that whatever software you choose is scalable and can support your company for many years to come. Although an ERP vendor can make implementation a little easier, you still don’t want to have to go through this process every year.

Keeping these tips in mind will help you make a successful selection and pave the way for smoother running operations in your business for many years to come.

This blog was written by My Office Apps’ very own Vice President of Marketing, Doug Finke. The original blog was published on: Machine Design.


Finances Online Awards My Office Apps

Kechie ERP Won 2018 The Rising Star Award From Finances Online

Kechie ERP Won The 2018 Rising Star Award 

Finances Online Directory Commends Kechie ERP as a Great User Experience for ERP Software

Kechie ERP provides the most innovative ERP technology by providing an all-in-one solution that manages and streamlines your operations. Kechie ERP helps streamline your business needs by automating and synchronizing your inventory management, procurement, sales order management, finance, manufacturing CRM, warehouse management, and much more.

Recently, Kechie ERP was reviewed by FinancesOnline and recognized for its outstanding features and benefits. With a 100% USER SATISFACTION rating, Kechie is at the top of its league, which was well-reflected by our inclusion in their top 15 ERP software systems list. Kechie won the 2018 Great User Experience award for online ERP software, which is granted to products that offer an especially good user experience. FinancesOnline evaluates how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

FinancesOnline described Kechie by saying, “it provides you with a robust, functionality-rich business management platform that handles all your business needs, automating and synchronizing your critical processes to ensure that you and your company perform at the optimum level, deliver high-quality products and services, achieve and maintain customer satisfaction, and relentlessly drive business growth.”

Due to Kechie’s unique functionalities, our software was highlighted in their article tackling the benefits of ERP software. FinancesOnline’s experts described Kechie as having “customization as one of Kechie ERP’s major strengths.”

Kechie was also presented with the 2018 Rising Star Award.

This award is given to new SaaS products that recently became increasingly popular on the market, are currently getting very good traction with customers, and are viewed as a service that’s very efficient for solving problems users face now.

Finances Online concluded with, “Kechie ERP is simply built for your business.”

 

Read about the “Benefits of an Integrated ERP System” to learn more.


supply chain management mistakes

The Worst Supply Chain Mistakes And How To Avoid Them

The Worst Supply Chain Mistakes And How To Avoid Them

supply chain management mistakes

Supply Chains are improving continuously and rapidly. This means that managers are seeing an increase in challenges that arise with these changes. As these continue, the chances of something going wrong is more than likely. Without minimizing these problems, they are only going to snowball into something worse. Here are the worst supply chain mistakes, and how to avoid them to better streamline your supply chain processes.

Still Relying On Spreadsheets

Many companies start out using spreadsheets when they first start to track their inventory. As your company evolves, however, so does your data. By continuing to track inventory on a spreadsheet, you’re only digging yourself in a deeper hole. As a business grows, so do the problems that start to arise without a proper inventory management software.

It’s time to upgrade when:

  • Inventory isn’t being updated constantly
  • It’s not accessible everywhere
  • Losing track of inventory
  • Too much time tracking/ dealing with errors and reports
  • Looking into previous orders

spreadsheets inventory management software

Prevent these errors by investing in a full enterprise resource planning (ERP) software. The importance of inventory tracking is evident, and essential to productivity. With a good inventory management system you can easily update without having to modify multiple spreadsheets. Not to mention, you will have the ability to project your future inventory needs.

Poor Customer Service

What happens when customers aren’t happy with your service, lack of availability of products, and denied orders? You lose business. The cause always stems down to the unavailability of products.
With problems like inaccurate demand forecasts, late deliveries from suppliers, data integrity issues, unreliable suppliers, lack of or unreliable formal planning system, unreliable production schedules, poor on time manufacturing schedule performance and organizational issues such lack of teamwork, lack of communication and lack of accountability, there’s always something that can go wrong.

Inadequate business management tools

Make sure to accurately look at data and predict your inventory. Good customer service depends on the visibility of information. It is necessary to provide and receive the most amount of data as possible to make the necessary changes in the supply chain before it becomes a problem. It takes a good inventory management software integrated with an ERP to fully manage your orders.

Inaccurate Planning

Market intelligence is the secret formula to planning a business’s future. Purchasing and selling cannot decided upon without much planning. With the mass amounts of products being sold/bought and money being spent, there is no room to leave out planning. To properly plan, however, a company needs to have accurate data. It needs to know what it already has, how it’s going to sell, buy, and stock on a continuous basis. Sadly, many companies even today do not formally forecast. Many companies employ highly intelligent, highly paid executives to spend their time gathering sales data for them to massage it in an Excel Spreadsheet to develop a forecast – a process that at times takes a few days. More often than not, they spend 95% of this time gathering data and 5% of the time in evaluating results. Get a modern software that will give you the ability to plan properly by tracking ins and outs like it should. Something that will flag you down when inventory is not where it should be.

Keep your supply chain running at optimum efficiency. It can be as simple as applying a few necessary steps to make sure it runs smoothly. Start by upgrading from spreadsheets to something that can actually help and manage your supply chain well. Optimize your customer service and make sure you always have what your customers want in stock. Lastly, use the market intelligence from your Enterprise Resource Planning (ERP) software to be aware and plan for optimal performance.


ROI Return On Investment SaaS Cloud ERP

The ROI of Cloud ERP Implementation

The ROI of Cloud ERP Implementation

ROI Return On Investment SaaS Cloud ERP

ROI is the key determiner in deciding which investments give the greatest return. In other words, ROI is a comparison of the expected benefit of a particular investment measured in monetary units, compared to the cost of that investment in the same monetary units.

The lack of efficiency and the great limitations of spreadsheets, basic accounting software, and even paper make running a business at optimum performance a little difficult. Without a proper ERP solution, businesses are struggling to get a greater ROI.

The ROI Benefits of the Various Aspects of ERP Are Greater Than You Might Think

The reduction of costs for IT is massive. There’s an anonymous technology company using a cloud-based ERP software that saved more than $100,000 in hardware and software purchases and avoided hiring at least three full time employees for its IT department.

Cloud ERP allowed companies to replace outdated accounting packages like QuickBooks, which, while inexpensive to purchase, were costly in maintenance, integration, and manual data entry.

There’s A More-Than Noticeable Increase in Productivity.

Sales and marketing teams are better able to serve customers. If you have a sales call and want to update the customer database, you don’t have to write a note and remember to do it when you get back to the office; that is very inefficient. You actually can just make the direct changes right then and there, adding notes within the ERP for everyone to see!

Moving from paper, spreadsheets, and accounting packages to cloud ERP solutions helps companies speed up collections, reduce the quote to cash time, and increase the accuracy of their billing. Monthly or yearly financial close has been simplified as well, due to financial consolidation and the ability to more easily access and manage financial data.

Decreasing inventory levels through better inventory planning reduces costs. Inventory management systems improve the tracking for movements. This is not only an important factor, invoice accuracy can reduce collection cycles, which in turn improves cash flow.

The Statistics of ROI for Cloud-Based ERP Solutions

Even though cloud ERP only represents 2 to7 percent of the total ERP market at present, the revenues it generates are expected to double by 2015 compared to 2010. Nucleus calculated the ROI achieved by using cloud ERP, and noticed most companies reported a higher than 150% ROI. One client of Netsuite’s said, “There is information about the customer and what they ordered. They can see history without tracking people down and see a complete picture of sales, ordering, and fulfillment. That has made us 20 to 30 percent more profitable.” Can you imagine how much this benefits customer service? The answer, according to this company, is 20 to 30 percent more profit.

Conclusion

The ROI for a cloud-based ERP system heavily outweighs what a cluster of non-integrated, lacking software offers. Not to mention, the returns are far better on a cloud-base than an on-premise ERP software. With the right ERP system, businesses are able to properly track and measure all of the various benefits of a proper ERP system to see their returns grow continually.


inventory management control software

Will Inventory Management Software Really Help My Company?

inventory management control software

Inventory management software consists of business applications that track, manage and organize product sales, material purchases and other production processes. The software is used to track products and parts as they are transported from a vendor to a warehouse, between warehouses, and finally to a retail location or directly to a customer.

Why your business is being held back, drastically.

Growing companies can have a hard time keeping track of their inventory data accurately. When things are moving in and out really fast, simple lists and excel spreadsheets just don’t keep up. When someone has to manually enter everything into Excel, it leaves a lot of room for human errors. It also lacks real-time data so what you see on your Excel sheet may not actually match what you actually have in person. This is especially true when you have multiple people touching your inventory, but can only have one person update the sheet at a time. Another common problem is that using Excel to track large quantities is not only difficult, but it also increases the likelihood of the program crashing as your data grows exponentially larger.

Without accurate data, your views into your business are skewed—and you could end up making costly business decisions.

The statistics show that around 45% of American consumers shop throughout multiple channels within the market. As consumer data becomes more challenging and harder to test and analyze, it becomes harder to track manually. With the right inventory management software, however, it becomes much easier to sync the data between your sales and fulfillment.

supply chain management mistakes

An inventory management software must be adaptable.

Having an inventory management system that updates in real-time and has access to historical data can provide you with more useful information to make more accurate predictions about how much of a particular item you should stock. An accurate inventory management system will prevent having a bulk of items collecting dust on your shelves, having products that are in high demand on back order, and overall keeping your customers happy. This way you can optimize your inventory levels and replenish items as quickly as possible, so you have as little inventory as possible and your goods are constantly replenishing. Only the best inventory management software will be able to Integrate with other platforms to make management easy to use (Shopify and Salesforce).

So in short, inventory management software will not only optimize your company, it will help and grow with it, exponentially.

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streamline process wholesale supply chain

5 Tips That Wholesalers Can Use To Better Manage Their Companies

Wholesalers need to use these 5 tips to better manage their wholesale processes.

Warehouse Specials

1. Offer specials that bring retailers prices that are better-than wholesale prices

Building double savings into your offerings through daily, weekly, or monthly deals lets you one-up your competition, moving your merchandise more quickly and easily. Retailers will watch for these specials and will appreciate the added savings they receive when they deal with your company which means – yes, you guessed it – more orders!

streamline process wholesale supply chain

2. Make ordering, delivery, and billing as seamless as possible

Automate your order management and product distribution processes as much as you can. This means less waiting for busy retailers who want a simple, streamlined process, putting your company near the top of their lists of wholesaling firms to bring their business to.

sales rep tools to succeed

3. Give your sales reps what they need to succeed.

Do your sales reps have all the information they need going into sales appointments? Forward-thinking wholesalers, manufacturers, and distributors are understanding that in order to make sales in this day and age, sales reps need to add value to their sales conversations, not just go through the motions of writing down a reorder.

cust service wholesalers inventory erp

4. Differentiate on customer service, not price.

Wholesalers who can differentiate their brands by providing great customer service are seeing returns. Think about how you can create a modern, convenient experience for your customers. How can you fulfill orders more quickly and replace transactional activity with strategic value?

inventory management control software

5. Get your inventory under control.

You can’t run a profitable B2B wholesale distribution business if you don’t have a good handle on inventory management.
Tracking incoming/outgoing inventory, doing regular physical inventory counts, and implementing a good management software are all key in keeping your inventory in good standing.


time to choose new erp system

What do you do when you know it’s time to choose a new ERP system?

What do you do when you know it’s time to choose a new ERP system?

ERP systems interconnect and automate key business functions such as; order processing, production, and finances.

It’s essential to any growing business to make sure their software isn’t holding them back, rather, propelling them forward.

team-sales-business-meeting-thank-you

What Should You Look for When Choosing an ERP solution?

  • Software Compatibility
  • Learning Curve
  • Functionality
  • Overall Cost
  • Ease of use
  • Deployment Options
  • Scalability
  • Adaptability

how to choose an erp software

How do you choose the right one?

1) Draw up a definite list of requirements

The key is to map out processes that your ERP should support
(80% of customers are unhappy with their current ERP)

2) Decide on a delivery method

Cloud ERP vs the outdated, on premise ERP
(78% of American small businesses will have adopted cloud by 2020)

3) Review the Project Budget

Think about the immediate and long-term financial implications
(Cloud-based ERP allows companies to recover costs within 2 years)
(Kechie ERP has no additional costs apart from monthly license costs)

Efficiency is the most important factor of ERP selection; find an ERP that is cost-effective and will improve your existing processes, (or establish new ones) to select the best ERP solution for your company.

Get a free trial of the best cloud-based ERP software with the most cost-effective price with no risk at all!