A Trail of Digital Bread Crumbs Can Lead You Home
In the tale Hansel and Gretel, the two went hiking in the forest and dropped bread crumbs to find their way home. Wouldn’t it be nice if you could do the same thing with your ERP system to backtrack and figure how you ended up in this place?
These capabilities do exist in the Kechie™ 2020 ERP system with logging and traceability functions. The logging capability provides a record of every transaction and change in the system. This includes new order entries, product receipts, product shipments, RMA’s, purchase orders, as well as administrative changes such as adding and removing users and changing the privilege levels of a user. The logging record includes the date of change, who made the change and the value before and after the change.
The logging capability is a powerful tool in helping correct errors and manage your business. Suppose, for example, one of your employees had an incorrect price for one of your products — and for a two-week period, entered new sales orders at the wrong price. The logging capability would allow you to quickly identify all the orders that had the incorrect price and take action. Or, perhaps a customer calls with a complaint that they were shipped the wrong product. How did this happen? Were there changes made to the order after it was originally entered? The logging capability will allow you to figure out exactly what happened and take corrective action to prevent a re-occurrence.
Additionally, the logging capability can provide further analytic data that will allow for deep insights to improve your operations. What percentage of orders needed to be changed before they were finally shipped? Who changed an access privilege for a particular user? How many times has a vendor changed the expected delivery date for a purchase order? When did that vendor notify your company of the change? Having a log data base available makes it easier to find the answers to these types of questions.
Traceability is another related function that is particularly useful in manufacturing environments. Many manufactured items are created with a collection of different parts created internally or purchased through a vendor. Depending upon the nature of the business, each individual part could have a serial number or a lot code from the vendor to track the history of the part. When manufacturing a new item utilizing a collection of many different parts, you will assign either a serial number or a lot code to this new item or assembly. The traceability function provides a data base to associate the serial number or lot code to all the component parts used to manufacture this part.
The traceability function can be extremely useful with a quality problem or customer complaint. Sometimes, a quality problem can be traced to an occurrence with a specific lot or component purchased from a vendor. With this information and the traceability data base, the ability to quarantine other items manufactured or issue a recall to customers in receipt of a bad component.
The logging and traceability capabilities built into Kechie™ 2020 ERP are very advanced and not commonly found in other ERP systems. For those companies seeking excellence in operations and customer satisfaction with the quality and service, these functions will raise the bar. For more information, visit www.myofficeapps.com, or call us at (949) 486-1947. Let us schedule a demo so you can view these features for yourself.
About My Office Apps, Inc.
My Office Apps, Inc. (MOA) is a leader in business improvement software solutions to automate your organization. Building on three decades of software design and development, MOA delivers Kechie™, a transformative business tool. Kechie is a fully integrated Enterprise Resource Planning Software as a Service (SaaS) platform with a simplified user experience and the latest in cloud technology. It is quick and easy to implement without the expensive price tag. Sold in separate packages – inventory and warehouse management, manufacturing, finance – or a fully configured ERP system to include all of these individual tools. Kechie is easily configured to the scalable needs of your growing business. For more information on managing your business processes more efficiently and effectively, visit www.myofficeapps.com.
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